help centre m-food

FAQ M-FOOD

Food delivery package area

For M-FOOD services you can order food with a maximum delivery distance of 25 km. Find a variety of food choices from several restaurants that have become our partners with an estimated price on each menu. When you order M-FOOD services, you can make more than one order at the same time without a minimum purchase limit. However, you cannot order M-FOOD from restaurants outside your city area.

M-FOOD is available in any city

Currently the M-FOOD service is available in the following cities:

  1. Jakarta
  2. Bogor
  3. Depok
  4. Tanggerang
  5. Bekasi
  6. Bandung
  7. Jogjakarta
  8. Surabaya

What if my order doesn’t come

The things you can do are:

  1. Patiently waiting, maybe the driver is on his way to you, experiencing traffic disruptions such as being stuck in traffic, obstacles to the vehicle, weather.
  2. Contact the driver with the telephone number printed on the MOVE application.
  3. Contact the driver via the chatt printed on the MOVE application.

M-food payment

You can do M-FOOD payments by:

  1. Payment in cash.
  2. Make payments with M-PAY.

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